20+ Years of Contact Center Expertise. Now Powered by AI.

Call Center Resources LLC was built by practitioners, not consultants. We've lived the contact center world from the inside — and now we're bringing AI to every business that needs it.

Who We Are

Built by Contact Center Veterans

Call Center Resources LLC (CCR) is a Greer, South Carolina-based AI solutions company founded by Dave Buss — a contact center industry veteran with over 20 years of hands-on experience building, managing, and optimizing customer experience operations.

We know what it takes to deliver exceptional customer experiences because we've done it ourselves. That operational depth is what separates CCR from technology vendors who sell tools without understanding the work.

Today, CCR partners with businesses across Telecom, Energy, Insurance, Home Services, and Financial Services to deploy AI systems that reduce costs, increase revenue, and create competitive advantages that last.

Founder

Dave Buss

Founder & Managing Partner | Call Center Resources LLC

Dave has spent 20+ years inside the contact center industry — working across operations, workforce management, technology deployment, and CX strategy. He founded CCR to bring enterprise-grade AI tools to businesses of every size, with the practical implementation expertise that most AI vendors simply don't have.

Our Platform

The AI Solutions Group

The AI Solutions Group is CCR's product suite — a set of four carefully designed AI packages that meet businesses at every stage of their CX maturity journey, from first AI deployment all the way to a fully integrated AI-powered business operating system.

CX Starter

Assess & strategize

AI Engage

Deploy first AI agents

AI Ops Pro

Full business OS

Sophia AI Connect

Standalone AI agent

Let's Talk About Your Business

Book a free 30-minute Discovery Call with Dave directly. No sales pitch — just a real conversation about where AI can make the biggest difference for you.

Book a Call With Dave →

Call Center Resources LLC | AI Solutions Group | Greer, South Carolina